Oracle Corporation

Redwood Shores, CA
Project Goal
Define a set of chatbot best practices. Develop and Implement OracleÕs first customer experience chatbot.
Faculty Advisors
Jeff Sinclair
Jeff Sinclair
Adjunct Professor of Stephen M Ross School of Business and Adjunct Professor of Engineering, CoE Associate Dean Entrep Programs, College of Engineering
Jeff currently serves as a Lecturer at the University of Michigan in the Ross School of Business. Jeff also serves as a member of the Advisory Board...
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MAP Type
Full-Time MBA MAP
Industry
Technology
Function
Marketing/Sales
Region
United States: West
Class Year
2019
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UnitedHealthcare
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Identify and define a customer service operating model for the future core consumer of UnitedHealthcare's commercial insurance business.
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