Get to the heart of what drives effective communication with the Michigan Ross business communication faculty.

Communication skills are consistently ranked among the top five characteristics of successful managers. Our faculty know firsthand how to craft and manage communication to reach diverse stakeholders.

You’ll learn the latest ways communication technology and systems can effectively distribute information, and how to use communication to become a better leader.

Nancy Kotzian, Chair

Clea Davis, Faculty Support Administrator

Business Communication Faculty Directory


Nancy Kotzian is a Lecturer of Business Communication for the Ross School of Business.

Business Communication at Michigan Ross

Business Communication Courses

Get details on specific courses including key required classes and electives for Michigan Ross degree programs.


Global Initiatives
March 9, 2018
10:30 am
Center for Positive Organizations
March 19, 2018
4:00 pm
Global Initiatives
March 29, 2018
12:00 pm
Center for Positive Organizations
April 3, 2018
4:00 pm


The Hosmer-Hall Interdisciplinary Research Luncheons bring Ross faculty together to discuss current research projects.


Get help with a variety of tasks, including prep for the Communication Waiver Exam and interview strategies, with top-notch consultants.



The Waiver Exam is one way to fulfill the MBA Business Communication Requirement. The second is a course work option for which one of the following courses must be completed with a passing grade: BCOM 521, BCOM 522, or BCOM 524.


Waiver Exam Q&A

Practice Waiver Exam and Waiver Exam